How To Get Rid Of HELP_YOUR_FILES.PNG Virus From Windows System

Last week I found out I had the HELP_YOUR_FILES.PNG virus on my system, so I deleted this threat with Mcafee antivirus program. I apparently thought that the virus has been removed from my PC but when I scanned again my computer with Mcafee, then this trojan virus again found. I cannot find a way to remove this stubborn virus from the system. Can anyone please help me to get rid of this trojan virus from my computer..??


Do you know how dangerous HELP_YOUR_FILES.PNG virus is? Know more about it

HELP_YOUR_FILES.PNG is a high-risk Trojan virus that has the ability to ruin your entire system. In most cases, this virus is propagated through spam emails, freeware programs and malicious websites. As soon as it gets inside your computer, this infection will immediately make few modifications in your windows registry and then creates large amounts of hidden files in your system. You will find that your computer performance becomes slower and slower, browser crashes for no reason when your surf the web, system freezes up from time to time and so on. In addition, it can disable your system security programs by terminating the running processes. If you try to live with this trojan virus, it may even turn off your system firewall protection without your authorization, secretly steal your vital information or download more and more dangerous malware infection onto your infected system. Hence, you are highly recommended to eliminate HELP_YOUR_FILES.PNG as soon as possible.

Dangerous Properties of HELP_YOUR_FILES.PNG Virus

  • Incredibly slows down your computer performance.
  • Removal of this virus is not easy by using installed antivirus tool.
  • System infected by HELP_YOUR_FILES.PNG will run like out of control.
  • Reveals to hacker your sensitive informations and financial details.
  • Corrupts your system windows registry.
  • It will take long time launch your system.

Click to Download HELP_YOUR_FILES.PNG Scanner

Harmful Impacts of HELP_YOUR_FILES.PNG

  • It take help of the security loopholes so a to violate the privacy of your system data.

  • It create new registry entries and install itself at start-up page so as to execute itself whenever you launch your Windows PC.

  • Shows fake alert messages and demands to pay for useless product or services.

  • It steal essential data from the victim’s PC and misuse the data to earn profit through illegal ways

  • HELP_YOUR_FILES.PNG degrades the speed and performance of your Windows PC.

  • It has the ability to modify system as well as browser settings without any authorization.

  • Due to presence of the threat several unwanted ads and pop-ups appears on your PC.

  • blocks firewall protection and disable the Task Manager without your knowledge.

  • Malware or other threats automatically starts downloading on your system.

  • You will notice weird behavior of your system.

  • Due to presence of HELP_YOUR_FILES.PNG, certain programs and applications become inaccessible.

Thus, if you are facing similar trouble and want to overcome these troublesome issues then take quick steps to delete HELP_YOUR_FILES.PNG from your Windows PC.

Method 1: Detect HELP_YOUR_FILES.PNG with Automatic Scanner

Removing HELP_YOUR_FILES.PNG manually is a difficult task for the users as you need to detect the fake registry entries, hidden files, folders etc. You should know that these steps are associated with high risk. A single mistake in deleting the files can leads the system to permanent freezing situations. To avoid such troubles, you are recommended to make use of HELP_YOUR_FILES.PNG Scanner. It is one of the best tool available in the market which is capable to remove the malignant threats completely and also protect the system from future attacks.


Step 1: After the successful downloading of the tool, you need to double click on “SpyHunter-Installer.exe” to run it.


Step 2:“User Account Control” dialog box will appear on the screen. You need to click on “Yes” option.


Step 3: Click on “Next” button which will appear during the setup process to install the program.


Step 4: Finally click on “Finish” button. If the program ask you to provide your personal information then add it otherwise accept the default data.


Step 5: Now, open the tool and start the scanning process to detect the presence of HELP_YOUR_FILES.PNG in the system. You can wait until it scan gets completed.

User Guide to Run Automatic HELP_YOUR_FILES.PNG Scanner

Step 1: Once the software gets installed, you need to click on “Scan Computer” to start the scanning process.

Scan computer Now

Step 2: You can use “Custom Scan” feature to scan in a particular location to detect HELP_YOUR_FILES.PNG and other related threats.

custom scan

Step 3: This tool provides the feature of “System Guard” to block all the suspicious activities of the system. It will also help the users to protect the Active X, Process control, Registry section etc.

System Guard

Step 4: “Spyware HelpDesk” will provide you complete details about the available threats like HELP_YOUR_FILES.PNG in the system.

Spyware helpdesk

Step 5: It will protect the Windows PC on Networks with the help of “Network Sentry” option. Using this feature, you will be able to block the modification and protect the DNS settings as well as Host file.

Network Sentry

Step 6: In order to scan the PC at pre-set time, you can make use of “Scan Scheduler”. It will automatically perform scanning even without your interference on weekly, daily or monthly basis.

Scan Scheduler


Method 2: How to Remove HELP_YOUR_FILES.PNG Using Manual Steps

if you have detailed knowledge about the internal files of the system then you can opt manual process to remove HELP_YOUR_FILES.PNG completely from the system. The important points are mentioned below

Step 1: Open Task Manager by tapping Alt+Ctrl+Del keys together. Move the mouse pointer to “Processes” tab. Detect the fake process created by the HELP_YOUR_FILES.PNG and click on “End processes” to terminate them.

You can skip this step if you do not find any file associated with HELP_YOUR_FILES.PNG.

Step 2: Uninstall HELP_YOUR_FILES.PNG programs from the Control Panel.

Remove HELP_YOUR_FILES.PNG For Windows 7| Vista

  • Click on Start menu and tap Control Panel.


  • Select “Programs” option and choose “Uninstall a Program”.


  • Detect all the malicious programs associated with HELP_YOUR_FILES.PNG and click on Uninstall button.


Steps to Delete HELP_YOUR_FILES.PNG From Windows 8

  • On the right edge of the screen, Click on Search button and type “Control Panel”. Click on search button.


  • From the search results, select Control Panel. Its Window will appear on the screen, click on Programs and Features option.


  • Identify the unknown programs and click on Uninstall button to get rid of HELP_YOUR_FILES.PNG permanently.


Steps to Delete HELP_YOUR_FILES.PNG From Windows 10

  • Click on Start button.


  • To show all the contents, you need to click on Settings option.


  • Tap System.


  • From the System menu, Choose Apps and Features option.


  • Find HELP_YOUR_FILES.PNG from the list.


  • Finally, Click on Uninstall button to protect the system from HELP_YOUR_FILES.PNG.


Step 3: Remove unwanted extensions created by HELP_YOUR_FILES.PNG from the browser.

Remove HELP_YOUR_FILES.PNG From Chrome

  • Open the Chrome browser and click on menu option.


  • Go to tools menu and choose extensions.


  • Detect the unknown extensions and click on Remove button.

Delete HELP_YOUR_FILES.PNG From Firefox

  • Double click on Firefox browser to open it and click on Menu button. Select Add-ons from the list.16

  • From the Add-ons Manager tab, click on Extensions panel.


  • Tap the unknown add-ons and finally click on Remove button.

Uninstall HELP_YOUR_FILES.PNG From Internet Explorer

  • After opening the browser, click on Tools button and choose Manage add-ons.


  • From the Show tab, detect the fake add-ons from the list.


  • Click on Remove button.

Step 4: Open My Computer and go to C drive. Identify the fake files which is created by HELP_YOUR_FILES.PNG and remove them completely.


  • %program files% \808-797-2323 .exe
  • %AllUsersProfile%\LocalStorage\{random}.lni
  • %Program Files%\Common Files\EPSON\EBAPI\eEBSvc.exe
  • %program files x86%\common files\speechengines\microsoft\ 808-797-2323.dll
  • %users%\your user account\appdata\roaming\installplugin\808-797-2323.
  • %windows%\system32\drivers\ 808-797-2323.sys

Step 5: Open the Run box by tapping Win+R key together. Type “regedit” to open the Windows Registry Editor. Delete all the fake entries which is created by HELP_YOUR_FILES.PNG.





  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WMDMPMSP\”NextInstance” = “1″
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WMDMPMSP\0000\”Class” = “LegacyDriver”
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WMDMPMSP\0000\”ClassGUID” = “{8ECC055D-047F-11D1-A537-0000F8753ED1}”
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WMDMPMSP\0000\”ConfigFlags” = “0″